CTI Group launches the Proteus® 7 call accounting solutionDate: 21st April 2011 Ref: 110418CTI

The latest version of CTI Group’s market leading call accounting software is designed to enhance the user experience with a major redesign of the user interface, completely revised reporting and new customisation options.

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Guy’s and St Thomas’ NHS Foundation Trust deploys CTI Group’s Proteus EnterpriseDate: 04th April 2011 Ref: CTI110404

CTI Group today announced that Guy’s and St Thomas’ Hospital in London has deployed its Proteus Enterprise call accounting solution across its entire telecommunications network.

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CTI Group’s Proteus Trader successfully completes interoperability testing with Speakerbus’ i tuDate: 18th March 2011 Ref: 110318CTI

CTI Group today announced that its Proteus Trader call accounting solution has successfully completed compliance testing with the Speakerbus i turret.

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CTI Group launches interactive communications management suite for call centresDate: 25th February 2011 Ref: 110224CTI

The SmartInteraction Suite provides call centre managers with the evaluation and analytics toolset to improve efficiency, productivity and customer service.

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CTI Group to introduce telemanagement applications for VoIP and VM platforms at UC Expo 11Date: 25th February 2011 Ref: 110218CTI

CTI Group’s call recording and call accounting solutions provide businesses in any industry with the tools to optimise their business processes while improving business intelligence.

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Launch of CTI Group’s Proteus Mobile module empowers businesses to rein in mobile expenditureDate: 16th December 2010 Ref: 101130CTI

Mobile data monitoring solution from international telemanagement specialist provides organisations with tool to measure usage and control costs across all mobile communications.

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CTI Group calls on financial industry to embrace the FSA’s new mobile call recording regulationsDate: 15th November 2010 Ref: CTI101111

International call recording specialist says the new call recording regulations are designed to protect financial institutions from rogue trader activity within their organisation.

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CTI Group introduces telemanagement solutions at GITEX 2010Date: 02nd November 2010 Ref: 101015CTI

Global leader in call accounting, call recording and analytics solutions demonstrating its full range of applications in the Middle East for the first time at GITEX 2010.

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Avon and Somerset Constabulary choose Proteus Enterprise from CTI GroupDate: 06th October 2010 Ref: 092810

One of England’s largest police forces utilises Proteus Enterprise for fraud prevention, meeting regulatory requirements and optimising staff resources to improve customer service.

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Convergys chooses CTI Group as technology partner for advanced enterprise analytics solutionsDate: 01st September 2010 Ref: 100902CTI

CTI Group today announced a partnership that will see CTI Group’s advanced A7 analytics technology integrated into the Convergys Smart Enterprise Solution.

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CTI Group appoints new Channel Sales ManagerDate: 25th July 2010 Ref: CTI26710

Appointment signals commitment of leading call accounting and call recording solutions provider to expand dominance of the financial and banking sectors throughout the Americas.


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New Head of Product and Marketing at CTI GroupDate: 26th March 2010 Ref: CTI300

CTI Group has boosted and further strengthened its senior management team with the appointment of Jonathan Hogg as Head of Product and Marketing.

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Multi-national companies given tools to cut costs by unifying telecoms reporting and analysisDate: 11th December 2009 Ref: 091101CTI

CTI Group launches new Analysis 7 ‘MNC’ Reporting Module.

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Shaftesbury Systems adds CTI Group’s call management applications to portfolioDate: 13th November 2009 Ref: 091111CTI

Demand from resellers for a complete end-to-end call management package has prompted CTI Group.

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CTI Group gets Cisco seal of approvalDate: 12th October 2009 Ref: 090921CTI

Proteus VoIP QMS call management tool passes rigorous Interoperability Verification Testing, certified against Cisco’s Unified Communication Manager 7.0.

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Multinational enterprise contracts at risk from poor reporting and analysisDate: 23rd September 2009 Ref: 091001A7

CTI Group launches new Analysis 7 MNC Reporting Module to help carriers win multinational corporate business by providing holistic analysis and reporting of telecoms consumption and spend across large regional and global contracts.

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CTI Group expands its channel strategy for flagship comms productsDate: 03rd August 2009 Ref: 090804

Comms vendor seeks UK VARs to resell ‘Proteus’ and ‘SmartRecord’ SME product ranges with upwards of 35% margins.

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Make margins over 40% with Proteus Office 6Date: 19th May 2009 Ref: CTI-PROTEUS

Lifeline call management solution launched by CTI Group for resellers looking to buck the trend.

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